Best Western Plus Au cheval Blanc à Mulhouse

I really like this hotel & I am so glad I found it. I have stayed here four times now travelling from the UK to Italy and it's so close & easy to find from the motorway. I have a very small dog, so unable to use all the facilities, but for those who like spa's & wellness centres, it would be ideal. I always ask for an easy access room, due to carrying my luggage & little dog's bed etc & they always try their hardest to accommodate me. There is also a lovely bar & restaurant and a great seating area outside to have your glass of wine. On my last visit I found great country walks a stones throw away from the hotel. I would certainly recommend a stay here.

Super friendly staff who made our stay comfortable, spacious family room, nice indooe swiming pool and very nice dining area

The hotel is located in a small village near Mulhouse and is, it seemed to me, mostly a transit one. We stayed in it to travel around the region. The advantage of the hotel is the availability of private parking. The rooms are very small - you immediately feel it when you get there (the deluxe room was only 17 m), it's hard to find a place for suitcases so as not to trip over them. There is no heating, only air-conditioning, condensate flows from single-chamber windows (we stayed in December). The bathroom is quite pleasant and ergonomic (except for the height of the installation of the toilet bowl: with a height of 165, I obviously have not grown up to it😊). Not a very pleasant impression at the first acquaintance with the room was left by hair sticking to the wall (on a white tile they were very visible). The hotel has a SPA area with a swimming pool, jacuzzi, sauna and hammam (hammam was not working at that time), the finishing there was already a bit tired, but in general it was a great addition in the cold season. We did not use the restaurant, so I can not say anything about the quality of breakfast and other food. As a plus, I want to note the pleasant and helpful staff at the reception. P.S. For 5 nights of our stay at the hotel, the fire alarm went off 2 times (late in the evening and in the morning), which somewhat did not add comfort to the stay.

The Receptionist on our arrival was very friendly, polite and helpful. Check in was very straightforward. This was a stopover, part way through a long journey to Italy. Our freezer blocks, keeping our travel food fresh, were placed in the kitchen freezer overnight with no hesitation. A small thing but something that we really appreciated. Our room was a 'comfort room' in the building across the road from the main hotel. It was compact but clean and comfortable, appropriate for the price we paid. We didn't use the restaurant for dinner or breakfast as my husband was not well. Quick and easy check-out. We would use this hotel again.

Very nice and clean and a very convenient place to stop when driving through Europe. Clean rooms, very polite staff and lovely abundant and diverse breakfast. Dogs welcome.